This document outlines the rules, rights, and responsibilities binding all users of the arai33 platform. Please read it carefully before registering or using any of our services.
These Terms and Conditions are more than a legal document — they are the foundation of trust that defines the relationship between arai33 and every member who uses our platform.
The arai33 platform is open to individuals aged 18 and above only. Registration by or on behalf of minors is strictly prohibited and will result in immediate account closure.
Each user is only permitted to hold one arai33 account. Owning multiple accounts — whether using the same or different information — is a serious violation that may result in the suspension of all accounts concerned.
You are solely responsible for keeping your account password confidential. arai33 will not be liable for any losses arising from unauthorised use of your account due to negligence in safeguarding your login credentials.
All deposits and withdrawals at arai33 are processed transparently with no hidden charges. Payment rates, minimum limits, and processing times are clearly stated on the payments page for your reference.
Every bonus and promotion at arai33 comes with clear and transparent terms. Rollover requirements, wagering limits, and bonus validity periods are explicitly stated in each promotional offer with no hidden conditions.
All game results recorded by the arai33 system are final and binding. Our system uses independently audited RNG technology, and any disputes will be resolved based on valid system logs.
By registering, accessing, or using any part of the arai33 platform — including the website, mobile app, or any related services — you agree to be bound by the Terms and Conditions set out in this document. This agreement takes effect immediately upon your first use of the arai33 platform.
If you disagree with any part of these Terms and Conditions, you are required to stop using the arai33 platform and close any registered accounts. Continued use of the platform following any changes to the Terms and Conditions constitutes your acceptance of those changes.
Important Note: These Terms and Conditions should be read together with the arai33 Privacy Policy and Responsible Gaming Guidelines, also available on our website.
To be eligible to use the arai33 platform, you must meet all of the following requirements at the time of registration and throughout the period of use:
Arai33 reserves the right to request proof of eligibility at any time and to close accounts found to not meet the above requirements.
Each user is only permitted to hold one active arai33 account. You must ensure that all information provided during registration is accurate, complete, and up to date. arai33 reserves the right to request identity verification (KYC) at any time to validate your account information.
The KYC process may require you to submit copies of documents such as your identity card, passport, or other relevant supporting documents. Failure to complete the KYC process within the specified period may result in restrictions being imposed on your account, including withdrawal limits.
Warning: Registering with false information or using another person's details is a serious violation that may result in account balance forfeiture and legal action.
Arai33 accepts deposits via approved payment methods including DuitNow QR, FPX, Touch 'n Go, Boost, and GrabPay. All deposits are processed instantly and credited to your account with no additional charges from arai33.
For withdrawals, the registered bank account must be in your own name and must match the information on your arai33 account. Withdrawals to third-party accounts are strictly not permitted. Withdrawal processing times are typically between 15 minutes and 24 hours, depending on the method and amount requested.
DuitNow offers the fastest withdrawal processing, typically completed within 15 minutes for fully verified accounts.
All bonuses and promotions offered by arai33 are subject to specific terms of use stated in each respective offer. Rollover requirements, wagering limits, bonus win withdrawal limits, and the validity period of each bonus are among the conditions that must be met before any withdrawal can be made.
Bonuses may only be claimed once per promotion unless otherwise stated. arai33 reserves the right to void bonuses and forfeit associated wins if abuse, fraud, or a breach of promotional terms is established.
All games available on the arai33 platform use a Random Number Generator (RNG) system certified by independent third-party auditing bodies. This ensures every game outcome is genuinely random and cannot be influenced by any party.
All game results recorded by the arai33 system are final and binding. In the event of a technical disruption during gameplay, arai33 reserves the right to void or adjust affected bets based on a fair technical assessment. Such decisions are final.
Arai33 requires all users to interact with the platform and staff in a respectful and responsible manner. The following actions are strictly prohibited and may result in immediate action taken against your account:
Violation of any of the above prohibitions may result in immediate account suspension, forfeiture of account balance, and appropriate legal action in accordance with applicable Malaysian law.
Arai33 takes the protection of your personal data seriously. All information you provide while using this platform is collected, stored, and processed in accordance with the arai33 Privacy Policy, which can be found on the relevant page of our website.
Your data is protected with 256-bit SSL encryption and stored on secure servers. arai33 will not sell or share your personal data with third parties for marketing purposes without your explicit consent.
You may close your arai33 account at any time by contacting our customer support team. Prior to closure, all pending transactions must be settled and your account balance withdrawn.
Arai33 reserves the right to suspend or close your account without prior notice if there is reasonable suspicion of fraud, a breach of Terms and Conditions, or any illegal activity. In such cases, the account balance may be frozen until the investigation is concluded.
Arai33 strives to keep the platform running without interruption at all times. However, we do not guarantee that the platform will always be free from technical errors, disruptions, or necessary maintenance downtime.
Arai33 is not liable for any indirect, consequential, or special losses that users may incur, including but not limited to loss of profits, loss of opportunity, or business disruption arising from the use of or inability to use our platform.
arai33's maximum liability under any circumstances shall not exceed the total amount deposited by you in the 30 days preceding the event giving rise to the claim.
Arai33 is fully committed to promoting responsible gaming. We provide a range of tools to help you manage your gaming activity, including deposit limits, loss limits, session time limits, and self-exclusion options.
If you feel that gambling activity is beginning to negatively affect your life or your family's, we encourage you to use the available self-exclusion tools or contact our support team for assistance.
Arai33 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. Amendments will take effect immediately upon publication on the arai33 website.
You are responsible for reviewing these Terms and Conditions periodically. Continued use of the arai33 platform following any published amendments constitutes your acceptance of and agreement to those changes. The last updated date is always displayed at the top of this document for your reference.
For material and significant changes, arai33 will endeavour to notify members via email or in-platform notifications as far as possible before the changes take effect.
If you have any enquiries regarding these Terms and Conditions, please contact the arai33 customer support team, available 24 hours a day, 7 days a week via Live Chat on our platform.
By registering, you confirm that you have read, understood, and agreed to the arai33 Terms and Conditions. Join over one million Malaysian players who have trusted arai33 for their online entertainment.